Monday, October 1, 2012
NVR - No Customer Satisfaction
I continue to read all kinds of negative things about NVR. I've experienced some and continue to experience bad service. I'm glad to know I'm not the only one. On the other hand, how are they allowed to continue to get away with their lack of customer service, accountability, etc among other things? I sent an email to the loan specialist on Saturday and I have not received any type of response yet. There has to be something consumers/customers can do. It's a monopoly! In order to get incentives from Ryan we have to use NVR. They feel like they can do whatever they want whenever they want. Aren't we the ones spending our hard earned money?