Monday, October 1, 2012
NVR - No Customer Satisfaction
I continue to read all kinds of negative things about NVR. I've experienced some and continue to experience bad service. I'm glad to know I'm not the only one. On the other hand, how are they allowed to continue to get away with their lack of customer service, accountability, etc among other things? I sent an email to the loan specialist on Saturday and I have not received any type of response yet. There has to be something consumers/customers can do. It's a monopoly! In order to get incentives from Ryan we have to use NVR. They feel like they can do whatever they want whenever they want. Aren't we the ones spending our hard earned money?
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For some reason this just posted today. I originally typed this on a Wednesday last week. So the Saturday I'm talking about is September 15. Resent the email and still no response. SMH!!
ReplyDeleteIn the words of an old song, "If you're ever going to see the rainbow, you gotta stand a little rain." Once you have closed, you'll never have to deal with NVR again, and will enjoy your new home.
ReplyDeleteSheldon...I will keep that thought in my head.
ReplyDeleteSheldon, awesome saying!!!! I will keep it in mind also
ReplyDeleteOne thing my SR mentioned early on... because they are the same company basically, there are managers up the line that can put heat on your NVR people through their managers. If they really are slacking off or giving you mortgage problems, you might ask your SR if they can do anything. dreamrome.blogspot.com
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